How are organisations meeting the demands of an increasingly mobile workforce? In a digital world, users may be able to work from any location at any time, but they need much more than a laptop or tablet to be productive. They have to be able to access corporate documents and applications securely whenever they need them, from whichever endpoint device they’re using. (That includes legacy applications, not just documents.) They expect self-service and self help – they don’t want to have to call up IT Support for every small query or problem, or when they forget their password. And all of this has to be totally reliable and available at any time.
With cyber threats from malware and cyber attacks to phishing and social engineering continually in the headlines, it can be difficult to assess the actual risks to your organisation so you can take appropriate action to mitigate them. In my view, you can’t manage anything that you don’t understand – so what is actually out there, and how vulnerable is your organisation to the different threats?
This week the Government launched a review to find out what’s needed to make UK business leaders take cyber security seriously. In our view, a good place to start is the government’s Cyber Essentials scheme, which is based on advice from the UK’s National Cyber Security Centre (NCSC), part of GCHQ.
Implementing digital transformation effectively is about more than just putting in new technology – you need to ensure that it aligns to your organisational strategy and fundamentally adds value to your business, or you won’t obtain the hoped-for ROI. That’s why ITIL 4 should be part of your toolkit for change.
In a digital world, network security moves from the organisation’s perimeter to the user. The most effective way to do this is to create a zero trust network, implementing least privilege and default deny policies for each user and each system.
Businesses are under more pressure than ever before to harness digital technologies to deliver competitive advantage and growth. The drive for lower costs, faster services, rapid and continuous improvement are just some of the benefits expected from cloud transformation projects and IT investment.
Although digitalisation brings many benefits, it has a major downside – increased organisational risk. Enabling users to access a corporate network from any location and device creates a significantly increased attack surface which those with malicious intent can target, and enables them to use a much greater range of threat vectors.