Every organisation wants to build strong relationships with its customers – and compliance is one technique that should definitely be in your relationship-building toolbox.
Cynics sometimes describe compliance as little more than a box that has to be ticked to remain in business. It’s often seen as a burden – a means of ensuring your organisation meets the regulatory and legislative standards of the environment you operate in.
Remote working was undoubtedly one of the biggest success stories of 2020. Organisations adapted incredibly quickly, thanks to IT teams working extremely hard to make things happen, and no doubt many people will continue working this way in the longer term.
I think we’ll all be glad to see the back of 2020! It’s certainly been a challenging year, but IT teams, suppliers and vendors across the country have risen to the challenge magnificently and we should all take a moment to give ourselves a pat on the back.
Most organisations spend a lot of money buying the right IT tools and services to support their business but how visible is the investment?
Is your IT team battling technical debt? I don’t just mean that you’re not using the latest operating system, but whether you’re gradually building up technical problems that are going to come back and bite you in the future.
Wireless connectivity is growing in popularity for business use. But it isn’t necessarily the safest or most efficient solution – so you should think twice before planning a new network which relies solely on wireless. A physical wire will always be preferable for two reasons: first, wireless is inherently less secure, and second, planning and configuring Wi-Fi networks is fraught with complications.