Fordway Blog

How to use ITIL 4 for best practice supplier management

[fa icon="calendar'] Mar 27, 2020 11:03:36 AM / by Neville Armstrong posted in IT Transformation, ITIL, Strategy

Photo by Michael Judkins from Pexels

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ITIL 4: ensuring digital transformation adds value

[fa icon="calendar'] Oct 30, 2019 1:56:30 PM / by Neville Armstrong posted in ITIL

Implementing digital transformation effectively is about more than just putting in new technology – you need to ensure that it aligns to your organisational strategy and fundamentally adds value to your business, or you won’t obtain the hoped-for ROI. That’s why ITIL 4 should be part of your toolkit for change.

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For the record, those IT services won't document themselves!

[fa icon="calendar'] Feb 15, 2019 3:24:46 PM / by Caroline Houlden posted in Insider, legacy, IT Strategy, technology, ITIL

Most organisations spend a lot of money buying the right IT tools and services to support their business but how visible is the investment?

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