Businesses are under more pressure than ever before to harness digital technologies to deliver competitive advantage and growth. The drive for lower costs, faster services, rapid and continuous improvement are just some of the benefits expected from cloud transformation projects and IT investment.
With new cyber threats constantly emerging, we’re often asked for advice on how to stay one step ahead of the hackers and cyber criminals. A good first step is to review your organisation’s cyber security against five key controls set out in the National Cyber Security Centre’s Cyber Essentials scheme (see our recent blog), and it’s also vital to ensure that everyone in your organisation is prepared in case the worst happens.
If you were looking for help to improve your business’s cyber security, a good place to start would be the UK’s National Cyber Security Centre, part of GCHQ, whose role is to keep the country secure against cyber attacks. So when they provide free advice, you’d expect most businesses to be rushing to implement it. However, you’d be wrong. The NCSC has developed a security tool to help organisations protect themselves against the most common cyber threats, but although it’s been available for almost five years, less than ten per cent of UK businesses have implemented it.
Azure can bring the benefits of productivity, agility and decreased costs to your organisation, but like many things, realising the dream relies upon the preparation before you take the leap.
You want to innovate. To transform your organisation with new services and help achieve the top-line. Security and compliance can seem like endless red tape and bureaucracy that simply get in the way.
This time last year we were all bustling around ensuring that we were following best practice in preparation for GDPR. As with any compliance exercise it is always good to review what exists and test your assumptions. And whilst you may be hoping that Brexit may change everything, the UK 2018 Data Protection Act enshrines the key principles of GDPR and therefore very little has changed for UK Business.
So Shilpa how long have you been at Fordway?
I’ve been at Fordway for over two years now. I’m part of the on-site team that supports the BFK Crossrail project. I do 1st and 2nd line support here on site.
Most organisations spend a lot of money buying the right IT tools and services to support their business but how visible is the investment?
The Kubler-Ross grief cycle is one that we often witness within organisations when their IT implementation isn't supporting the business. Here is how it often manifests and some tips for how to manage the situation in order to reduce the pain.
I’m a Service Desk Consultant. That means that I handle end-user support. I’m part of the escalation channel when we hit difficult challenges that aren’t a quick fix.
So, Justin, what do you do at Fordway?