Today’s move on cloud is the next logical step in the waves of centralisation and decentralisation that characterise IT. One moment we think the best place for intelligence in the network is at the edge, then technology changes and it moves to the centre. When client-server came along, terminals became PCs and the mainframe morphed into the database server.
Best practice in IT service support is constantly changing, so it’s vital for Fordway to keep pace with the latest techniques and benchmark what we do against the best. To help us, we’ve recruited a Head of Operations with top level experience: Paul McCann, previously Head of Payment Gateway Operations and Infrastructure at Barclaycard.