However strong your access controls, and however diligent your patching regime, your security can still be compromised by the behaviour of your staff. This is an ongoing concern during ‘normal’ circumstances; with everyone now working in very different conditions, often using personal devices and with new distractions and concerns, ensuring that users maintain ‘safe’ behaviour is a much greater challenge.
As remote working continues, it provides an opportunity to consider whether your organisation can make more of its business applications available to staff by any means possible e.g. public or private cloud and, crucially, whether you want or need to.
The first in our new series What Now? Not What's Next to help you address immediate IT challenges in delivering mainstream business capability
How are organisations meeting the demands of an increasingly mobile workforce? In a digital world, users may be able to work from any location at any time, but they need much more than a laptop or tablet to be productive. They have to be able to access corporate documents and applications securely whenever they need them, from whichever endpoint device they’re using. (That includes legacy applications, not just documents.) They expect self-service and self help – they don’t want to have to call up IT Support for every small query or problem, or when they forget their password. And all of this has to be totally reliable and available at any time.
Cloud is becoming an imperative for many organisations, driven by the C-suite as they realise its potential to provide business benefits. Their IT team know that moving to cloud, like any other major IT transformation, is not a quick fix but requires strategic planning. They need to move to cloud in a staged manner whilst continuing to deliver what the business requires without interruption and avoiding any unpleasant surprises or unforeseen costs along the way.
Wireless connectivity is growing in popularity for business use. But it isn’t necessarily the safest or most efficient solution – so you should think twice before planning a new network which relies solely on wireless. A physical wire will always be preferable for two reasons: first, wireless is inherently less secure, and second, planning and configuring Wi-Fi networks is fraught with complications.
Managing IT projects is always challenging – particularly in the public sector. Budgets are often reduced during the project, carefully calculated timelines compressed and contingency removed. But the biggest problems occur when managers become so focused on their spreadsheets that they don’t take account of human factors. After all, a successful project is 50 percent technology and 50 percent culture.
As we continually look for new ways to deliver applications to an increasingly mobile user population, the question is becoming: if solutions can be packaged once for any device, do we still need VDI?
For years, companies have been searching for the holy grail of providing seamless access to business critical systems via a browser. One of the key tenets of a VDI solution is the availability of all applications, anywhere. However, it comes at a significant cost, primarily in terms of the back-end grunt required to provide this capability, but also financially.