As an IT Services and Cloud Consultancy for medium to large enterprises in all sectors, we are aware that moving to cloud isn’t a simple choice, especially in the public sector and NHS which have their own issues.
Best practice in IT service support is constantly changing, so it’s vital for Fordway to keep pace with the latest techniques and benchmark what we do against the best. To help us, we’ve recruited a Head of Operations with top level experience: Paul McCann, previously Head of Payment Gateway Operations and Infrastructure at Barclaycard.
What we purport to do on the surface is the exactly the same as myriad other competitors do. We’re in the IT business. It is sophisticated and complicated and most importantly what your information technology does is that it runs the key business and operational processes that run your business.
There are a number of myths which have sprung up around cloud which need to be addressed.
We’re all now familiar with the benefits of cloud computing: limitless capacity, almost total flexibility and increased efficiency, as well as transferring costs from Capex to Opex.
Congratulations for reading beyond the title! No-one finds business processes very exciting (except perhaps ITIL experts such as our own Neville Armstrong) but they’re key to business success and getting your in-house processes aligned with those of your chosen cloud provider is a vital aspect of moving applications to public cloud.
Most organisations moving services to cloud over the next few years will find themselves managing a hybrid solution - a mix of in-house, third party and public cloud services. This means they’ll need to find an integrated way to manage their cloud portfolio, because every supplier will claim ‘it’s not my fault” when a problem arises, and they could waste a good deal of time tracking down the culprit.
Richard Blanford explains Fordway's unique approach to being a cloud provider and integrator and how we deliver value for customers.
With the online portal which handles the majority of its consent and regulatory activities becoming increasingly unresponsive, the Oil and Gas Authority needed a new secure hosting environment. After a competitive tender it chose managed cloud provider Fordway, which now hosts the portal and provides back-up and DR using its own equipment in two UK data centres. Fordway also set up and hosts a remote desktop environment to run business-critical applications which could not be supported internally and enables new applications to be added rapidly to meet user demands.