--- title: Managing multiple cloud providers from a single pane of glass description: Cloud Monitoring prevents service and performance issues becoming lost in a black-hole between multiple suppliers, giving you visibility into how you IT Services are performing. image: https://blog.fordway.com/hubfs/socialphotos/singlepane.jpg --- T. 01483 528 200 [How can we help?](https://www.fordway.com/contact-us) [Contact us](https://www.fordway.com/contact-us) [![fordway-logo](https://www.fordway.com/wp-content/uploads/2019/07/fordway-logo.png "fordway-logo")](https://www.fordway.com/) - [Home](https://www.fordway.com) - [Insights](https://www.fordway.com/insights/blog) - [Cloud Services](https://www.fordway.com/services/cloud) # Fordway Blog ## [Managing multiple cloud providers from a single pane of glass](https://blog.fordway.com/managing-multiple-cloud-providers-from-a-single-pane-of-glass) \[fa icon="calendar"\] Aug 16, 2017 10:42:57 AM / by [Caroline Houlden](https://blog.fordway.com/author/caroline-houlden) - [Tweet](https://twitter.com/share) Most organisations moving services to cloud over the next few years will find themselves managing a hybrid solution - a mix of in-house, third party and public  [cloud services](https://www.fordway.com/cloud-services). This means they’ll need to find an integrated way to manage their cloud portfolio, because every supplier will claim ‘it’s not my fault” when a problem arises, and they could waste a good deal of time tracking down the culprit. ![Cloud Monitoring as a Service](https://blog.fordway.com/hs-fs/hubfs/socialphotos/singlepane.jpg?width=711&name=singlepane.jpg "Cloud Monitoring as a Service") **They will need to know:** • how well are my providers performing against contractually agreed SLAs? • if they are not performing, where is the problem? • is the aggregated service delivering the required performance to our users? The solution comes in the form of [Cloud Monitoring as a Service (CMaaS)](http://www.fordway.com/cloud-services/cloud-intermediation-services/cloud-monitoring-as-a-service). This provides an overview of performance and enables you to drill down into each element to identify where an issue resides and the potential causes. You can carry out synthetic transactions against defined services and applications, see overall system health, and monitor response times and latency. CMaaS will also consolidate events and other performance statistics across your IT service supply chain. We’ve now taken this one step further and developed a solution which provides all this information on a single pane of glass. All information is built up into customised service views which are presented in a portal customised to each customer. The primary view is a high-level overview of the defined service, showing system status against agreed parameters such as SLA, presented in a simple RAG (red, amber, green) basis. You also get network monitoring and the results are integrated into event correlation, then displayed on custom HTML5 dashboards which offer policy-based SLA measurement. Where possible, it can interface directly with operational management tools so you can carry out detailed troubleshooting and problem analysis. And to make it even more comprehensive, you can use it to monitor traditional in-house environments, plus hosted and private cloud services where agents can be deployed or gateways installed into the monitored environment. We think it makes sense – and it means you can see exactly where the issues are putting you in control of your cloud estate and able to make sure your SLAs are being met. ### Find out more about Fordway's [Cloud Services](http://www.fordway.com/cloud-services)   [![New Call-to-action](https://no-cache.hubspot.com/cta/default/2198812/19aa5684-eada-4990-a5e0-1bc39b12500c.png)](https://cta-redirect.hubspot.com/cta/redirect/2198812/19aa5684-eada-4990-a5e0-1bc39b12500c) Topics: [Fordway Managed Services](https://blog.fordway.com/topic/fordway-managed-services), [Cloud](https://blog.fordway.com/topic/cloud), [cloud intermediation](https://blog.fordway.com/topic/cloud-intermediation), [Cloud Shock](https://blog.fordway.com/topic/cloud-shock), [Cloud Monitoring](https://blog.fordway.com/topic/cloud-monitoring) ![Caroline Houlden](https://blog.fordway.com/hs-fs/hubfs/caroline.jpg?width=100&height=100&name=caroline.jpg) #### Written by [Caroline Houlden](https://blog.fordway.com/author/caroline-houlden) [\[fa icon="linkedin-square"\]Linkedin](http://linkedin.com/in/carolinehoulden) ### Get updates directly to your inbox  Submitting your information tells us you are okay recieveing blog updates and you are agreeing to our [privacy policy](http://www.fordway.com/privacy-policy) and [cookie policy](http://www.fordway.com/use-of-cookies). You can of course, opt out of these communications at any time! - Recent - Popular - Categories ### Lists by Topic - [Cloud (16)](https://blog.fordway.com/topic/cloud) - [IT Strategy (13)](https://blog.fordway.com/topic/it-strategy) - [Security (13)](https://blog.fordway.com/topic/security) - [IT Transformation (10)](https://blog.fordway.com/topic/it-transformation) - [Technology (10)](https://blog.fordway.com/topic/technology) - [cloud intermediation (10)](https://blog.fordway.com/topic/cloud-intermediation) - [Cloud migration (9)](https://blog.fordway.com/topic/cloud-migration) - [Cloud Security (8)](https://blog.fordway.com/topic/cloud-security) - [enterprise cloud (8)](https://blog.fordway.com/topic/enterprise-cloud) - [Insider (7)](https://blog.fordway.com/topic/insider) - [Strategy (7)](https://blog.fordway.com/topic/strategy) - [Cloud Shock (6)](https://blog.fordway.com/topic/cloud-shock) - [Fordway Managed Services (6)](https://blog.fordway.com/topic/fordway-managed-services) - [GDPR (6)](https://blog.fordway.com/topic/gdpr) - [managed cloud (6)](https://blog.fordway.com/topic/managed-cloud) - [Azure (5)](https://blog.fordway.com/topic/azure) - [Disaster Recovery (5)](https://blog.fordway.com/topic/disaster-recovery) - [New Technology (5)](https://blog.fordway.com/topic/new-technology) - [legacy (4)](https://blog.fordway.com/topic/legacy) - [tactical (4)](https://blog.fordway.com/topic/tactical) - [#ChooseToChallenge (3)](https://blog.fordway.com/topic/choosetochallenge) - [#IWD2021 (3)](https://blog.fordway.com/topic/iwd2021) - [Cloud Monitoring (3)](https://blog.fordway.com/topic/cloud-monitoring) - [Data Protection (3)](https://blog.fordway.com/topic/data-protection) - [Fordway (3)](https://blog.fordway.com/topic/fordway) - [Governance (3)](https://blog.fordway.com/topic/governance) - [ITIL (3)](https://blog.fordway.com/topic/itil) - [Risk Management (3)](https://blog.fordway.com/topic/risk-management) - [cloud first (3)](https://blog.fordway.com/topic/cloud-first) - [remote working (3)](https://blog.fordway.com/topic/remote-working) - [trends (3)](https://blog.fordway.com/topic/trends) - [Cyber Security (2)](https://blog.fordway.com/topic/cyber-security) - [Meet the team (2)](https://blog.fordway.com/topic/meet-the-team) - [Ransomeware, incident response, CISO, Security (2)](https://blog.fordway.com/topic/ransomeware-incident-response-ciso-security) - [Ransomware (2)](https://blog.fordway.com/topic/ransomware) - [case study (2)](https://blog.fordway.com/topic/case-study) - [compliance (2)](https://blog.fordway.com/topic/compliance) - [technical debt (2)](https://blog.fordway.com/topic/technical-debt) - [Cloud Paging (1)](https://blog.fordway.com/topic/cloud-paging) - [Connectivity (1)](https://blog.fordway.com/topic/connectivity) - [DaaS (1)](https://blog.fordway.com/topic/daas) - [DraaS (1)](https://blog.fordway.com/topic/draas) - [Incident Response (1)](https://blog.fordway.com/topic/incident-response) - [Managed Services (1)](https://blog.fordway.com/topic/managed-services) - [Microsoft Sentinel (1)](https://blog.fordway.com/topic/microsoft-sentinel) - [Networking (1)](https://blog.fordway.com/topic/networking) - [Optimised Infrastructure (1)](https://blog.fordway.com/topic/optimised-infrastructure) - [Patch Management (1)](https://blog.fordway.com/topic/patch-management) - [Patching (1)](https://blog.fordway.com/topic/patching) - [Project Management (1)](https://blog.fordway.com/topic/project-management) - [Technology Services 2 (1)](https://blog.fordway.com/topic/technology-services-2) - [Web hosting (1)](https://blog.fordway.com/topic/web-hosting) - [hyperconvergence (1)](https://blog.fordway.com/topic/hyperconvergence) - [information security (1)](https://blog.fordway.com/topic/information-security) - [shared services (1)](https://blog.fordway.com/topic/shared-services) - [vdi (1)](https://blog.fordway.com/topic/vdi) - [virtual desktop (1)](https://blog.fordway.com/topic/virtual-desktop) see all ## [Older Fordway Posts](http://www.fordway.com/blog)   [Tweets by @Fordway](https://twitter.com/Fordway) ### CONTACT 01483 528 200 [Privacy Policy](https://www.fordway.com/privacy-policy) [Anti-Slavery Policy](https://www.fordway.com/anti-slavery-policy)   ### This is Ermincloud the Fordway cow [Find out why she matters to us!](https://www.fordway.com/ermincloud) [![](https://fw-dev-neu-webasp-001.azurewebsites.net/wp-content/uploads/2019/07/twitter-footer-icon.png)](https://twitter.com/Fordway) [![](https://fw-dev-neu-webasp-001.azurewebsites.net/wp-content/uploads/2019/07/facebook-footer-icon.png)](https://www.facebook.com/Fordway-358130410947628/) [![](https://fw-dev-neu-webasp-001.azurewebsites.net/wp-content/uploads/2019/07/youtube-footer-icon.png)](https://youtube.com) [![](https://fw-dev-neu-webasp-001.azurewebsites.net/wp-content/uploads/2019/07/linkedin-footer-icon.png)](https://www.linkedin.com/company/fordway-solutions) Copyright © 2020 Fordway Solutions \[fa icon="chevron-up"\]Back to top ![](https://dc.ads.linkedin.com/collect/?pid=94312&fmt=gif)