Fordway Blog

"I really love the can-do attitude here": Justin Hobbs, Service Desk Consultant shares his journey into IT and Fordway

[fa icon="calendar'] Dec 5, 2018 5:24:52 PM / by Caroline Houlden posted in Fordway

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So, Justin, what do you do at Fordway?

I’m a Service Desk Consultant. That means that I handle end-user support. I’m part of the escalation channel when we hit difficult challenges that aren’t a quick fix.
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Fordway Customers: Cloud Challenges & Needs

[fa icon="calendar'] Nov 23, 2018 4:25:37 PM / by Caroline Houlden posted in Cloud migration, enterprise cloud

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As an IT Services and Cloud Consultancy for medium to large enterprises in all sectors, we are aware that moving to cloud isn’t a simple choice, especially in the public sector and NHS which have their own issues.

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How cloud is evolving to support AI

[fa icon="calendar'] Nov 15, 2018 11:07:34 AM / by Richard Blanford posted in New Technology, cloud, Insider

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Today’s move on cloud is the next logical step in the waves of centralisation and decentralisation that characterise IT. One moment we think the best place for intelligence in the network is at the edge, then technology changes and it moves to the centre. When client-server came along, terminals became PCs and the mainframe morphed into the database server.

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Could you cope with a ransomware attack?

[fa icon="calendar'] Nov 6, 2018 1:22:00 PM / by Richard Blanford

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Ransomware attacks are on the rise and are rapidly becoming the leading cyber risk for business ahead of data theft. Recent reported attacks in the UK include the Arran Brewery, S J Andrew and Sons, a steel stockholding and industrial supplies specialist, and Bristol Airport.

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“My door is always open”: introducing Fordway’s new Head of Operations Paul McCann

[fa icon="calendar'] Oct 31, 2018 10:10:55 AM / by Caroline Houlden posted in Insider

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Best practice in IT service support is constantly changing, so it’s vital for Fordway to keep pace with the latest techniques and benchmark what we do against the best. To help us, we’ve recruited a Head of Operations with top level experience: Paul McCann, previously Head of Payment Gateway Operations and Infrastructure at Barclaycard.

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Why work with Fordway?

[fa icon="calendar'] Oct 19, 2018 4:29:55 PM / by Caroline Houlden posted in IT Transformation, Cloud migration, IT Strategy

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Transcript:
What we purport to do on the surface is the exactly the same as myriad other competitors do. We’re in the IT business. It is sophisticated and complicated and most importantly what your information technology does is that it runs the key business and operational processes that run your business.

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Solving the problem of technical debt

[fa icon="calendar'] Oct 2, 2018 12:32:48 PM / by Richard Blanford posted in technology, IT Strategy

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Is your IT team battling technical debt? I don’t just mean that you’re not using the latest operating system, but whether you’re gradually building up technical problems that are going to come back and bite you in the future.

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Why our personal data isn't any more secure under GDPR

[fa icon="calendar'] Sep 5, 2018 3:06:32 PM / by Richard Blanford

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Some popular cloud myths deconstructed

[fa icon="calendar'] Aug 30, 2018 5:30:23 PM / by Caroline Houlden posted in enterprise cloud, cloud

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There are a number of myths which have sprung up around cloud which need to be addressed.

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Tips for Cloud Migration

[fa icon="calendar'] Aug 16, 2018 5:26:23 PM / by Richard Blanford posted in Cloud migration

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Moving to cloud is not a shortcut. Effective use of any type of cloud requires that all the ‘traditional’ IT disciplines as defined by ITIL  and other best practice frameworks are in place and ideally automated. The good news is that most organisations will already have most of the required elements, which may just need to be re-architected or enhanced for cloud.

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