In the last few days, there’s been a lot of discussion of a security flaw (Meltdown and Spectre) affecting the X86 CPU architecture and more specifically Intel CPUs. It was discovered by Google some time ago and was not scheduled to be made public just yet. However, growing information and leaks online led to Google releasing it early. This forced Microsoft to release the hotfix for Windows and the Microsoft Azure planned VM maintenance scheduled for 10th January has been brought forward to happen almost immediately.
One of biggest challenges for IT departments is that users are individuals and so they all want different things. This has been a particular problem with VDI which, while it’s very good at making all applications available anywhere via a browser, gives everyone exactly the same thing. It really struggles with power users and laptop users who need their ‘own’ stuff, locally, and so even at best it will only meet the needs of three quarters of your workforce.
We’re all now familiar with the benefits of cloud computing: limitless capacity, almost total flexibility and increased efficiency, as well as transferring costs from Capex to Opex.
With GDPR only seven months away now, one aspect of compliance we all need to consider is how to secure personally identifiable information (PII) on laptops and other mobile devices. This data is harder to control and at a greater risk of being compromised because it’s not behind the company firewall.
With GDPR on the horizon, now is a good time to review your data security policy. The first step is to take a holistic look at your entire infrastructure, from how data is created or acquired to how it is valued, stored, accessed and disposed of. This includes data coming in from customers, partners and suppliers; data created within the organisation, such as presentations and reports; and data that goes out, such as invoices and proposals.
As you may have seen from our news page, last month we became one of more than 100 SMEs included on the Crown Commercial Service’s new Technology Services 2 (TS2) framework. This makes it easier for all public sector organisations – government departments, local authorities, NHS, ‘blue light’ etc. – to buy specialist IT services, from desktop solutions to replacing entire systems.
How much of your business is in the cloud? Many organisations are now using it for email, document sharing, even CRM – but how about your legacy applications?
Congratulations for reading beyond the title! No-one finds business processes very exciting (except perhaps ITIL experts such as our own Neville Armstrong) but they’re key to business success and getting your in-house processes aligned with those of your chosen cloud provider is a vital aspect of moving applications to public cloud.
Most organisations moving services to cloud over the next few years will find themselves managing a hybrid solution - a mix of in-house, third party and public cloud services. This means they’ll need to find an integrated way to manage their cloud portfolio, because every supplier will claim ‘it’s not my fault” when a problem arises, and they could waste a good deal of time tracking down the culprit.